We ship worldwide. Below is exactly what to expect, with no optimistic rounding.

Where your order ships from

Vynzios is operated from the United States. We do not hold stock ourselves: orders are packed and dispatched directly by the suppliers who manufacture the products, at their facilities in China.

Our address

8200 NW 41st Street, 2nd Floor
Doral, FL 33166
United States

Supplier address

7th Floor, Building 2, Yabao Oriental International Plaza, Jinshui East Road, Zhengdong New District, Henan Province, China

Processing time

Orders are processed within 1 to 3 business days of payment. You receive a confirmation email when the order is placed, and a second email with tracking once it ships. The delivery estimates below already include this processing time.

Delivery time

• Standard shipping: 10 to 15 business days, counted from the day you place the order to the day it arrives.
• Express shipping: 7 to 10 business days, counted the same way.
• Business days exclude weekends and public holidays.
• Both estimates already include the 1 to 3 business days of processing described above. Nothing is added on top.

These are estimates, not guarantees. Customs inspections, peak periods and local carrier delays can push standard delivery to around 20 business days.

Shipping costs

Shipping is calculated at checkout and shown before you pay. Any free shipping threshold advertised on this site applies to standard shipping only.

Tracking

You receive a tracking number by email when your order ships. Tracking can take 3 to 5 business days to show its first scan. That is normal and does not mean the parcel is lost.

Split shipments

If you order several items they may arrive separately, in different parcels and on different dates, at no extra cost to you.

Customs, duties and import taxes

Orders shipped internationally may be subject to import duties, taxes and customs fees charged by the destination country. These are not included in the price you pay us and we do not collect them. They are the responsibility of the recipient and are charged when the parcel reaches your country. Customs rules vary; check with your local customs office if you are unsure.

Wrong or incomplete addresses

Check your shipping address carefully at checkout. We cannot redirect a parcel once it has shipped. Parcels returned to sender because of an incorrect address can be reshipped at your cost, or refunded minus the original shipping cost.

Lost or delayed parcels

If tracking has not updated for 10 business days, or your order has not arrived 15 business days after the maximum estimate, contact us and we will open an investigation with the carrier. If the parcel is confirmed lost, we replace it or refund you in full.

Refused or unclaimed parcels

Parcels refused at delivery, or unclaimed at a collection point and returned to sender, are refunded minus the original shipping cost.

Questions

Use the Contact page on this site, or write to support@vynzios.com. We answer within 2 business days.